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Authorized Official Distributor of COSRX & Axis-Y

Returns & Refund Policy

We will gladly accept any unused, sealed merchandise that are in the same condition that you received it within 7 Days of purchase for a refund or return.

Customer needs to return the merchandise via courier service at their own expense to our address.

Several types of goods are exempt from being returned. Moreover, in certain situations only partial refunds are granted.

Additional non-returnable:

  • • Used Product or Sealed-broken product
  • • Gift cards
  • • Electronics
  • • Health and Personal care items.
  • • Shipping Fees, Banks Charges or any other third-party fees are non-refundable.

Refunds (if applicable)

Once your return is received, we may take 3 to 5 working days for inspection and Initiation of refund. We will also notify you upon the approval of your refund and amount will be transferred from same mode by which payment was mode (Bank Transfer or Credit/Debit Card)

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again, it may take some time before your refund is officially posted. Next contact your bank.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items (if applicable)

Only regular priced items may be refunded, sale items might not be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to TheSkinFit Via trackable shipping service.

Shipping

Customer needs to return the merchandise at their own expense to our address.

For further queries about exchanges and returns, please contact us at [email protected]